Founded in 2023 on the resilience and the compassion for people, MEND Solutions, LLC, is a heart-focused agency here to empower, engage, and elevate organizations in cultivating an equitable, accountable and inclusive work culture that fosters a human-centered approach through transformational leadership, strategic implementation, and community engagement.
(c) 2024. MEND Solutions, LLC. All rights reserved.
Hattie B
Culture Strategist
Hattie B. McCarter (also known as Hattie B.) is a passionate advocate for equity and inclusion, with over 17 years dedicated to dismantling systemic barriers and fostering belonging. Hailing from Enterprise, Alabama, she brings the warmth and resilience of her roots into every space she enters. After earning her master’s in Rehabilitation Counseling from Alabama State University, Hattie embarked on a mission to transform workplaces, starting at the Office of Vocational Rehabilitation, where she championed DEI and recruitment efforts for over a decade as a Vocational Rehabilitation Counselor and VR Specialist in Diversity and Recruitment.
In 2023, driven by a deep commitment to justice and humanity, Hattie founded MEND Solutions, LLC, a consulting firm devoted to weaving equity into the fabric of organizational culture. Her work is guided by the belief that true leadership begins with compassionate listening and courageous action.
Recognized as a Trendsetter and Trailblazer by Penn Live and honored with the DEI Trailblazer Award by The National Coalition of 100 Black Women, Inc., Hattie’s journey is a testament to the power of purpose. She lives by Shirley Chisholm's words: “If you don’t have a seat at the table, bring a folding chair,” and she’s committed to ensuring that everyone has a place at the table.
(c) 2024. MEND Solutions, LLC. All rights reserved.
Accolades
2023
DEI Trailblazer Award
The National Coalition of 100 Black Women, Inc., Harrisburg Chapter
More to Come.....
(c) 2024. MEND Solutions, LLC. All rights reserved.
“Not everything that is faced can be changed, but nothing can be changed until it is faced”.
James Baldwin
American Writer and Civil Rights Activist
1924-1987
testimonials
"I think Hattie's approach with us was excellent. She made everyone feel welcome and accepted and she also challenged us. She gave great personal examples and I think that drove her points home even more, it wasn't abstract."
~South Middlesex Opportunity Council, Boston, MA
"I just appreciated this training. I have learned a lot previously, but I learned more and I was feeling badly about things I have said and done… not out of bad intentions, but out of honestly ignorance. I will work to do better!
~Community Progress Council, York, PA
“Hattie McCarter is professional and makes a strong commitment to helping you understand how to implement a successful ERG into your organization “
~School District of Lancaster
"I really liked Hattie's passion and approach to this topic. She is truly respectful of all human beings, no matter what, and encourages authenticity and collaboration - exactly what this divisive world needs!"
~South Middlesex Opportunity Council, Boston, MA
(c) 2024. MEND Solutions, LLC. All rights reserved.
pROFESSIONAL
Investments
(c) 2024. MEND Solutions, LLC. All rights reserved.
Our Equity Workshops help organizations make real and lasting change. These sessions are designed to involve leadership and empower employees, creating a workplace where equity and inclusion can grow.
Participants will learn about key issues on how racism and health inequities impacts marginalized communities, understanding a new generational workforces, breaking down systemic barriers, and building allyship. Each workshop promotes open discussions, shared learning, and practical strategies for adopting equitable practices.
We focus on creating a safe environment for thoughtful conversations that challenge current ideas and motivate positive change. By taking part in our workshops, organizations will improve their cultural understanding and work towards a fair future.
Whether you choose a series of workshops or single sessions, we are dedicated to understanding your organization's needs, making sure each session is relevant and effective. Together, we can build a more equitable workplace that supports both employees and the community
(c) 2024. MEND Solutions, LLC. All rights reserved.
This service plays a ital role in assisting organizations in establishing robust Employee Resource Groups (ERGs) aimed at providing essential support for marginalized employees and fostering a deeper sense of inclusion.
By actively promoting diversity and equity within these organizations, we work to enhance teamwork, collaboration, and understanding among all individuals in the workplace, ultimately benefiting everyone involved.
Strong and well-structured ERGs serve as powerful catalysts for cultural change, paving the way for a more equitable and inclusive environment that values every employee's contributions and experiences. Let us partner with you in establishing a sustainable framework for futures to come.
(c) 2024. MEND Solutions, LLC. All rights reserved.
Transform your organization into a beacon of leadership excellence with our Succession Planning services at MEND Solutions, LLC. Our agency is dedicated to cultivating a future where a culture of belonging lies at the heart of your leadership strategy.
In today’s dynamic environment, effective succession planning is not just about filling positions; it is about nurturing the next generation of leaders who embody diversity, equity, and inclusion (DEI) principles. Our tailored approach ensures that your organization is equipped for leadership transitions while driving systemic change.
We provide you with the tools and frameworks to foster transformational leadership that aligns with your organizational values. By integrating DEI into your succession planning, we empower your leaders to create inclusive environments that promote collaboration and innovation.
Our customized package varies in pricing based on your organization’s unique needs and circumstances. We invite you to fill out our form so we can tailor our services to best serve your goals.
Choose MEND Solutions to build a resilient leadership pipeline that emphasizes belonging and inclusivity while preparing your organization for the future. Together, we can lead the way in creating organizational cultures that inspire and empower everyone.
(c) 2024. MEND Solutions, LLC. All rights reserved.
Equity Coaching
Equity Coaching for new practitioners at MEND Solutions is designed to empower you as a leader in navigating the complexities of equity in your work. As a new practitioner, you are stepping into a landscape that requires both knowledge and sensitivity. Our personalized coaching offers you the tools and insights necessary to foster an equitable environment within your organization.
Through one-on-one sessions, you will receive tailored guidance that focuses on your unique challenges and objectives. We delve into practical strategies to ensure that equity is not just an afterthought, but a foundational element in your approach to leadership. You will learn to address systemic barriers, engage diverse voices, and implement inclusive practices that resonate throughout your organization.
Our experienced coaches bring a wealth of knowledge in equity principles, allowing you to become a proactive advocate for change. By investing in Equity Coaching, you position yourself to make informed decisions that not only benefit your team, but also contribute to broader societal equity efforts.
Join us at MEND Solutions and take the first step towards transforming your workplace into a more equitable and human-centered environment. Empower yourself with the skills and confidence needed to lead your organization on a meaningful journey towards equity.
It Begins With You
(c) 2024. MEND Solutions, LLC. All rights reserved.
Micro-Learning
Launching Spring 2025
pre-order
Fall 2024
(c) 2024. MEND Solutions, LLC. All rights reserved.
Purchase Yours This December.
Introducing Mend's ERG Toolkit 2.0 – your comprehensive guide to launching or revitalizing Employee Resource Groups (ERGs) within your organization. This updated version provides actionable strategies, best practices, and tools designed to empower diverse voices, foster inclusivity, and drive meaningful impact. Whether you're starting from scratch or looking to reboot your existing ERGs, Mend's Toolkit for Success equips you with the resources needed to build a thriving, sustainable ERG framework that supports your organization's commitment to diversity, equity, and inclusion.
(c) 2024. MEND Solutions, LLC. All rights reserved.
Engagement History
- Accessibility and Integrated Employment for Persons with Disabilities, 2011-2016
- Diversity Recruitment, 2016-2021
- Introduction to Diversity, Equity and Inclusion, 2016-present
- Employee Resource Groups, 2019-present
- B.R.A.V.E. Conversations, 2020-2024
- Embedding DEIA: Cultural Shift, 2022
- Inclusive Leadership, 2022-present
- Racial Battle Fatigue, 2023-present
- Systemic Racism in Healthcare, 2023
- Cultural Sensitivity Training, 2024
- Generational Workforce, 2024
- Inclusive Hiring Practices, 2024
- Allyship, 2024
Need a Speaker?
(c) 2024. MEND Solutions, LLC. All rights reserved.
(c) 2024. MEND Solutions, LLC. All rights reserved.
Book your Discovery Circle
Empower. Engage. Elevate.
Phone
484-943-2344
Email (recommended)
mendsolutionsllc@gmail.com
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(c) 2024. MEND Solutions, LLC. All rights reserved.